Continuity and changing organizational form
What should persist when work changes? Which costs make a small core, a standing service or a temporary team worth keeping?
Sources and method
The organizational design is a proposal. The literature names mechanisms, precedents and counterexamples. It does not show that this particular combination works.
Targeted literature review, last checked 2026-10-21. Verification ranges from primary abstracts to full papers; this is not a systematic review.
Scope of the claims
Three kinds of claim appear on this site, and each keeps its own label. A research lesson states a model result: Lean, a program that checks every step of a proof, confirms that the conclusion follows from the stated assumptions. The business article translates those results for executives and adds no new assumption. The management book is the author’s judgment and says so.
Public examples of companies are analogies, never evidence that the proposal works. Retail category management is the organizing analogy; P&G’s 1931 brand-management memo is a different historical development. Stories and numbers about the fictional company in the book are illustrative.
Connected conversations
What should persist when work changes? Which costs make a small core, a standing service or a temporary team worth keeping?
What has a person learned beyond producing an assisted result? Which practice, feedback and assessment conditions matter?
Which category and brand-management questions travel to AI, and where does the analogy stop?
How do tomorrow’s choices change today’s tests and reports? When does a useful shared memory undermine its own supply?
When is a report informative, what does checking cost, and where does gaming move when priority is budgeted?
Which evidence is worth buying, what can selected feedback hide, and which organizational facts support a proposed test?
Why look across related projects? What changes when an adviser can also allocate resources?
How does experience become useful knowledge, and what stops it from travelling?
What can common tools, model bases and methods support without erasing local differences?
What has AI assistance changed in studied settings? Which limits prevent a universal productivity claim?
Primary-source register · 133 sources
GS1 Switzerland · Undated
Method: Primary retail category-management process page inspected; practitioner framework.
Category definition, role, assessment, objectives, implementation and review connect a shopper need to coordinated action.
Strategyzer · Undated
Method: Official framework description and template.
The canvas arranges value creation, delivery and capture as connected parts of one business model.
Aquia, Collected · 2026-10-18
Method: Published author essay and proposed apprenticeship practice; complete published essay inspected. Not an empirical intervention study.
A checked machine-produced result can seed reverse analysis: isolate the central idea, vary an assumption, seek a counterexample, examine a simpler case, and test transfer. Proof validity, why an idea is fruitful, and a trace of machine generation are distinct. Public access to an answer is different from durable access to the instrument and compute needed to pursue the next question.
Anthropic · 2026-10-16
Method: Observational internal employment, tool-use and output metrics, survey records, and 17 employee interviews at one firm. Inspection: Full Anthropic web research report inspected; linked PDF not read.
Anthropic's internal 2025–26 descriptive study reports a falling share of junior technical employees and junior technical hires alongside growing agent work and a reported human attention/review bottleneck.
Allen Institute for AI (Ai2) engineering blog · 2026-10-09
Method: First-party operational case report; sections on old scheduler, budget/fair-share mechanism, 30-day results and acknowledged limitations inspected.
Ai2 reports that all scheduled workloads eventually carried HIGH priority in its previous GPU scheduler, starving lower priorities; it then moved to team GPU-time budgets, hierarchical fair share and minimum-runtime contracts.
Stanford Digital Economy Lab · 2026-08-12
Method: Descriptive repeated payroll comparisons by worker age and occupational AI exposure; revised ADP sample through June 2026. Inspection: Full Stanford university publication record/abstract inspected; revised PDF not read.
The revised ADP payroll analysis through June 2026 reports that employment of ages 22–25 in AI-exposed occupations is 19% below the path of less-exposed young peers, principally via lower hiring, while finding no widespread economy-wide displacement.
S&P Global · 2026-08
Method: Official index overview and sector display inspected; live page values may change and should be rechecked if quoted.
The index is a large-cap U.S. equity gauge with constituents across multiple sectors.
Anthropic · 2026-06-16
Method: Observational selected Claude Code sessions; model-classified task expertise and session outcomes plus telemetry checks. Inspection: Full Anthropic web research report inspected; linked PDF appendix not read.
Across about 400,000 interactive Claude Code sessions, transcript-rated task expertise correlates with classifier/telemetry-based success; most gradient is novice-to-intermediate rather than intermediate-to-expert, and non-software occupations perform near software occupations on coding sessions.
Organization Science · 2026-06-12
Method: Preregistered 2×2 experiment with 791 P&G professionals: individual or cross-functional pair, with or without AI, on product-innovation challenges.
Individuals with AI matched teams without AI on proposal performance. AI reduced functional skew; improvements primarily concerned idea generation while human selection judgment retained value.
U.S. Census Bureau · 2026-05-26
Method: Official descriptive analysis of Business Trends and Outlook Survey responses from December 2025 to May 2026; article and methodology caveat on question wording inspected, underlying microdata not inspected.
Reported AI use varies by firm size and industry, and the survey's AI-use question changed to cover any business function in November 2025.
Organization Science / Harvard Business School author copy · 2026-03-11
Method: Preregistered 2023 experiment with 758 BCG consultants, published March 2026; participants assigned to no AI, GPT-4, or GPT-4 plus prompting overview, on tasks with different model fit.
AI improved performance on tasks within its capabilities but could worsen correctness on a task outside that frontier.
NBER Working Paper 34836 · 2026-03
Method: Survey of nearly 6,000 senior executives across US, UK, German and Australian firms; March 2026 revision.
AI usage was widespread, yet most executives reported no own-firm employment or productivity effect over the preceding three years while anticipating future effects.
METR · 2026-02-24
METR's later experiment produced raw results suggesting speedups, but the researchers judge them unreliable because developers and tasks increasingly selected out of the no-AI condition, and concurrent agents complicated time measurement.
Anthropic / arXiv · 2026-01-29
Method: Randomized short coding-task experiment (n=52); immediate unaided quiz after assisted or unaided practice. Inspection: Full Anthropic research article and arXiv abstract inspected; full paper/appendix not read.
In a randomized short coding task with 52 mostly junior Python developers learning Trio, the AI-assisted group scored 50% on an immediate independent quiz versus 67% without AI; the completion-time difference was not statistically significant.
Anthropic · 2026-01-09
Agent evaluation concerns the model together with its harness, tool interactions and final environmental state. The article recommends multiple trials, calibrated graders, distinct capability and regression suites, and maintaining evaluation tasks with domain experts.
OECD Publishing · 2025-12-09
Method: OECD discussion paper using diffusion evidence and G7 case studies; official abstract and selected PDF passages inspected, not every case study.
SME AI adoption pathways differ by digital maturity and use complexity, with connectivity, data/compute, skills and finance among enabling constraints.
Model Context Protocol maintainers · 2025-11-25
The versioned MCP security guidance identifies confused-deputy, token-passthrough, request-forgery and session risks, and specifies controls such as per-client consent and token audience validation.
OpenAI · 2025-11-19
Method: OpenAI's public practitioner account; page sections on frontier and contextual evals and workflow-specific measurement inspected.
OpenAI says it uses frontier evals and that internal teams have created dozens of contextual evals for specific products or workflows; broad evals cannot capture every workflow nuance.
NBER Working Paper 33795 · 2025-11
Method: Six-month field experiment across 66 firms and 7,137 workers, randomizing access to integrated workplace AI; November 2025 revision.
Individual time savings were detected, but no shifts in the quantity or composition of tasks from individual-level tool provision were detected.
Annenberg Institute at Brown University / Stanford SCALE · 2025-11
Method: Randomized human-tutoring trial in school mathematics; student topic mastery outcome; 2025 revised version. Inspection: Annenberg working-paper and Stanford SCALE records/abstracts inspected; full PDF not read.
In a randomized trial with more than 700 tutors and 1,000 students, AI-supported human tutors raised students' math-topic mastery by 4 percentage points, with a 9-point gain for students of lower-rated tutors.
Anthropic · 2025-09-29
The engineering account treats context as a finite resource and describes selective retrieval, tool design, compaction and persistent notes as ways to support useful behavior over longer tasks.
DORA / Google Cloud · 2025-09-23
DORA's interview and survey research identifies organizational conditions associated with stronger AI outcomes, including healthy and accessible internal data, version control, small batches, user focus and quality internal platforms.
Sandeep Rath, Kumar Rajaram, Mark E. Hudson and Aman Mahajan · Operations Research · 2025-07-22
Method: Multistage robust optimization with healthcare implementation; publisher abstract consulted. Published online July 2025, assigned to volume 74(1), January–February 2026.
The model separates early location or on-call assignments, later deployment based on forecasts, and realized overtime and idle time. It includes individual location constraints and fairness in on-call assignments.
METR · 2025-07-10
A randomized study of 16 experienced contributors completing 246 real tasks found that access to early-2025 AI tools increased completion time by 19%, despite participants believing they had become faster.
Poege, Gaessler, Hoisl, Harhoff and Dorner · Management Science · 2025-06-27
The published study uses unexpected inventor deaths to distinguish internal from external collaborator loss. The average internal effect is muted; knowledge-management and hiring capabilities help explain differences. Loss of highly productive internal collaborators remains harmful.
Proceedings of the National Academy of Sciences · 2025-06-25
Method: Preregistered classroom-randomized GPT-4 math tutoring trial at one Turkish high school; assisted practice and immediate unaided exam. Inspection: PNAS full text inspected through design, primary regression/results, mechanisms, robustness, and heterogeneity.
A classroom-randomized high-school math trial found higher assisted practice scores with both GPT-4 variants, but an immediate unassisted exam penalty with unrestricted GPT Base; teacher-designed hint safeguards largely mitigated that penalty without a positive exam effect.
OpenAI · 2025-05-02
Method: OpenAI public incident postmortem; sections on review process, missed signals, rollback and proposed process changes inspected.
OpenAI reports that positive offline/A-B signals accompanied a model update that increased sycophancy, while qualitative tester concerns and missing targeted evals were not given enough weight before launch.
Anthropic · 2024-12-19
Anthropic distinguishes predefined workflows from systems where a model directs tool use, and recommends adding agent complexity only when simpler solutions fail and measured outcomes justify the latency and cost.
Meta research team · 2024-07-31
Method: First-party technical report describing a model family and its development, with benchmark and human evaluation.
The report separates large-scale pretraining from post-training, documents data curation, training infrastructure and evaluation, and describes specialized code and multilingual experts branched through continued pretraining before further post-training.
National Institute of Standards and Technology · 2024-07-26
The profile recommends explicit responsibilities, AI system inventories, provenance records, predeployment testing, ongoing monitoring, incident response and safe decommissioning. It also explains why laboratory tests can fail to represent deployment conditions.
Edoardo Debenedetti and coauthors / ETH Zurich research team · 2024-06-19
AgentDojo demonstrates how untrusted content returned by tools can redirect agents into attacker-chosen tasks and provides an extensible environment to evaluate both ordinary utility and adversarial robustness.
Shunyu Yao, Noah Shinn, Pedram Razavi and Karthik Narasimhan · 2024-06-17
The benchmark checks final database state after tool-mediated user interactions under domain policies, and introduces pass^k to assess consistency across repeated trials rather than one successful demonstration.
Arnaldo Camuffo and coauthors · Strategic Management Journal · 2024
Method: Four randomized trials involving 759 firms; primary abstract, design and results discussion inspected.
Scientific-decision training affected idea termination and the focus of pivoting in the studied ventures.
Erik Brynjolfsson, Danielle Li and Lindsey Raymond / NBER · 2023-11
The November 2023 working-paper version studies an assistant rollout to 5,179 customer-support agents and reports a 14% average increase in issues resolved per hour, with larger gains for less-experienced workers and limited gains for highly experienced workers.
Science 381(6654):187–192 · 2023-07-13
Method: Preregistered online randomized experiment assigning occupation-specific writing tasks to 453 college-educated professionals; published abstract verified.
Access to ChatGPT reduced average completion time and improved evaluated quality in the studied professional writing tasks. The outputs and users extended beyond software development.
Proceedings of the 40th International Conference on Machine Learning, PMLR 202:14445–14464 · 2023-07
Method: Formal and computational contextual Bayesian experimental design; publisher abstract and introduction excerpt inspected, not the complete proofs or numerical evaluation.
The paper formulates experimental design for choosing actions that perform well across specified contexts, rather than only learning global parameters.
Production and Operations Management 32(10):2985–3001 · 2023-06-08
Method: Theoretical analysis of retailer–supplier captainship, advisory and delegation arrangements. Publisher abstract and bibliographic metadata verified.
An informed supplier's nonprice category decisions can reveal information useful to the retailer's pricing decision. The modeled information benefit depends on uncertainty and the arrangement of authority.
NeurIPS 2022 / original research team · 2022-03-04
Method: Training-method study with human preference and other evaluations of trained model variants.
The method combines supervised demonstrations, preference comparisons and reinforcement learning from human feedback to adapt a pretrained language model's behavior.
Operations Research 70(2):1105–1127 · 2022-03
Method: Bayesian incentive-compatible exploration theory; author prepublication abstract, model and explorable-action discussion inspected, not revised journal proofs.
A recommendation policy can induce some exploration while respecting agents' incentives, but actions outside the incentive-compatible explorable set cannot be recommended with positive probability under the model.
Research in the Sociology of Organizations / Stanford Graduate School of Business · 2021-10-26
Method: Quasi-experimental study following 49 project teams over 18 months at one engineering firm; final analysis contains 46 projects.
Exploratory performance suffered under mechanistic systems; exploitation succeeded under either mechanistic or organic arrangements. Leadership also mattered strongly.
15th USENIX Symposium on Operating Systems Design and Implementation (OSDI 21), pp. 1–18 · 2021-07
Method: Co-adaptive scheduler evaluated with real training jobs and trace-driven simulation; full paper inspected, especially sections 2–4.
Pollux jointly adapts resources and training configuration using goodput, which combines system throughput and statistical efficiency. More examples processed per second need not mean proportionally more training progress.
ICLR 2022; first preprint 2021 · 2021-06-17
Method: Method and comparative experiments on several language-model families and tasks.
LoRA freezes pretrained base weights and trains low-rank matrices for downstream adaptation, allowing specialization without updating every parameter.
Proceedings of AAAI 35(6):5347–5354 · 2021-05-18
Method: Strategic classification and selective-audit theory; official conference abstract and citation inspected, not the full proof.
Self-reported features can be manipulated to receive resources; the paper analyzes audit rules and finds scarce-resource truthfulness more difficult than threshold allocation under its model.
ACM FAccT 2021 · 2021-03
Method: Conceptual and methodological analysis drawing on social-science measurement theory, applied to computational fairness.
An unobservable construct must be operationalized through a measurement model, whose assumptions, reliability and construct validity require scrutiny.
Colin Bryar and Bill Carr · Working Backwards excerpt / Amazon · 2021
Method: Primary author/practitioner excerpt inspected; process account, not causal evaluation.
The PR/FAQ approach asks teams to articulate customer experience, constraints and costs before committing to development.
14th USENIX Symposium on Operating Systems Design and Implementation (OSDI 20), pp. 481–498 · 2020-11
Method: Systems design and evaluation; full paper inspected, particularly sections 3–4.
Accelerators have job-dependent relative throughput. Gavel expresses scheduling policies using time-weighted effective throughput and supports distinct objectives, including fairness and makespan.
ACL 2020 · 2020-07
Method: Model adaptation experiments across four text domains and eight classification tasks, including high- and low-resource conditions.
Continuing pretraining on domain data, and then on task-associated unlabeled data, improved classification performance in the studied settings.
Journal of Artificial Societies and Social Simulation 23(2):7 · 2020-03-31
Method: Methodological protocol and guidance for documenting simulation models.
Simulation models should expose purpose, entities, mechanisms, scheduling, design rationale and fitness-for-purpose assessment so they can be understood and replicated.
17th USENIX Symposium on Networked Systems Design and Implementation (NSDI 20), pp. 289–304 · 2020-02
Method: Scheduler design, trace replay and simulation; full paper inspected, especially section 3.
Themis defines finish-time fairness relative to an exclusive cluster share, accounts for placement preferences, and uses repeated auctions to reconcile fairness with efficient allocation.
American Economic Journal: Microeconomics 12(1):260–288 · 2020-02
Method: Dynamic career-concerns model; official AEA abstract and published-paper opening inspected, not full proof.
Privately learned bad news can make a reputation-concerned manager delay abandoning a project; the distortion varies with expected quality and information precision.
AISTATS 2020, PMLR 108:2207–2217 · 2020
Method: Identifiability and consistency theorems plus experiments on synthetic and other data.
Identification requires a specified conditional latent-variable model and sufficient auxiliary variation; the basic theorem identifies an equivalence class rather than named substantive concepts.
2019 USENIX Annual Technical Conference, pp. 947–960 · 2019-07
Method: First-party characterization of a two-month production trace from Microsoft's multi-tenant GPU cluster; USENIX abstract and paper inspected.
Gang scheduling, locality constraints and training failures affect queueing and utilization. Available aggregate GPU capacity need not form a usable allocation for a particular training job.
Harvard Business Review, July–August 2019 · 2019-07
Method: Practitioner article by three consulting partners. The publisher page and its opening were inspected; the paywalled body was not read for this check.
The article argues that the biggest obstacle to capturing value from AI is organizational and cultural rather than technical.
Pennetier, Girotra & Mihm · Manufacturing & Service Operations Management · 2019-04-10
Method: Historical firm-level dynamic panel; publisher abstract consulted.
Unpredictable R&D spending variation is associated with poorer patent performance; predictable variation differs. Technological familiarity and originality moderate the relationship.
16th USENIX Symposium on Networked Systems Design and Implementation (NSDI 19), pp. 485–500 · 2019-02
Method: GPU scheduler evaluated on a 60-P100-GPU cluster and trace-driven simulations; proceedings abstract and paper introduction inspected.
Tiresias addresses unpredictable durations and all-or-nothing distributed training with partial-information and information-agnostic scheduling policies aimed at reducing average job completion time.
INSEAD working version; accepted in Manufacturing & Service Operations Management · 2019
Method: Observational 1985–2009 USPTO design/utility patent comparisons by decomposability and collaboration history. Inspection: INSEAD accepted-paper working version abstract and introduction plus methods/results descriptions inspected; not every table.
USPTO patent analysis finds team-versus-solo breakthrough patterns depend on invention decomposability, and prior human collaboration is associated with later solo inventor success.
IT Revolution Press (first edition 2019; second edition September 2025) · 2019
Method: Practitioner book. Publisher page (second edition, September 2025), Martin Fowler's summary and a library index entry for the 2019 first edition inspected; the book itself not read for this check.
The book names four team types (stream-aligned, platform, enabling, complicated-subsystem) and three ways teams interact, and argues that platform and enabling teams exist to reduce the load on teams that deliver to users.
Azoulay, Fons-Rosen and Graff Zivin · NBER · 2018-06
The revised working-paper abstract reports declining contributions by collaborators after a star's death, alongside increased entry and contributions by scientists outside that collaboration network.
Proceedings of the National Academy of Sciences 115(11):2600–2606 · 2018-03-12
Method: Methodological argument; official PNAS article sections on prospective plans and prediction-versus-exploration inspected, not an organizational field experiment.
Time-stamped preregistration separates planned predictions and analyses from exploratory interpretations made after outcomes are seen.
MIT Press · 2017-11-29
Method: Research monograph on structural causal models, intervention distributions and causal discovery from observational and interventional data.
Causal models support intervention questions through explicit structural assumptions; observational prediction and intervention distributions are different objects.
Currency (book, October 2017) · 2017-10-13
Method: Practitioner book. Verified through a dated TechCrunch report of the book's launch (13 October 2017); the publisher imprint comes from catalogue listings and was not fetched from the publisher; the book itself not read for this check.
The book proposes a small internal growth board of senior executives that governs new ventures separately from the core business, and funding that is metered: a fixed budget of time or money released in stages so that scarcity forces choices.
Google / KDD 2017, pp. 1387–1395 · 2017-08
Method: First-party architecture paper and Google Play deployment case study; complete author-hosted paper verified.
TFX integrates data analysis and validation, training, model evaluation and serving. Its authors report less custom code and faster experimentation in a Google Play deployment, while retaining extensibility for different product needs.
Proceedings of KDD 2017:275–284 · 2017-08
Method: Formal evaluation method with simulation and real-world applications; author-hosted proceedings paper inspected, especially introduction and selective-label setup.
When decisions determine which cases yield outcome labels, labeled observations are a selected sample. Evaluating only observed labels can misstate performance, especially when decision-makers used information unavailable in the recorded data.
American Economic Review 106(9):2742–2759 · 2016-09
Method: Dynamic relational-contract theory with multiple suppliers; AEA abstract inspected, full text not accessed in this pass.
Future business allocation can be an incentive instrument among multiple agents with noncontractible output; optimal allocation in their model may condition on payoff-irrelevant past performance to sustain credible incentives.
Stefanie Stantcheva / NBER · 2015-07
Method: Dynamic mechanism-design model of training time, work and taxation; NBER abstract.
Work and human-capital investment can be substitutes or complements, with different incentive implications.
Benson Garner · Strategyzer · 2015-03-19
The method guidance recommends an appropriate level of detail, explicit connections, separation of present and intended states, and a visible distinction between evidence and assumptions.
D. Sculley and coauthors / Google · 2015
This systems paper identifies maintenance risks from entangled models, data dependencies, undeclared consumers, feedback loops and configuration debt; shared model outputs can create hidden coupling across systems.
American Economic Review 104(12):3779–3813 · 2014-12
Method: Mechanism-design theory; publisher abstract and citation inspected, not the full proof or all assumptions.
The paper studies allocation of one object among agents with private principal values when verifying a report is costly and monetary transfers are unavailable.
Science 345(6203):1502–1505 · 2014-08-28
Method: Empirical follow-up of 221 known completed social-science survey experiments; PubMed-indexed abstract inspected, not the full paper or coding appendix.
In that cohort, null findings were substantially less likely to be written up and published than strong findings; much of the observed bias occurred before submission.
Econometrica 81(6):2463–2485 · 2013-11
Method: Dynamic mechanism-design theory; Stanford publication abstract, publisher metadata and author manuscript abstract/introduction inspected, not every proof.
The authors construct efficient dynamic incentive mechanisms with private information arriving over time and quasilinear transfers; budget balance and self-enforcement need additional independent-type, patience and Markov conditions.
Theoretical Economics 7(3):425–463 · 2012-09
Method: Dynamic information-acquisition and reporting theory; journal abstract inspected, full text unavailable through the browser redirect.
With costly hidden testing and hidden signals, their optimal baseline mechanism rewards messages consistent with the underlying state; payments for a correct good-state announcement increase with time.
Research Policy / Harvard Business School · 2012
Method: Matched software-product pairs comparing tightly coupled commercial organizations and loosely coupled open-source communities.
Loosely coupled organizations produced more modular architectures in the pairs studied, measured through dependency and change-propagation structure.
David Aaker · Prophet · 2012
Method: Author's practitioner article; indexed primary-page text inspected, direct full fetch unavailable.
Portfolio strategy considers context-specific roles and relationships among offerings rather than names in isolation.
David and Brachet · American Economic Journal: Microeconomics · 2011-08
The study distinguishes organizational forgetting through worker turnover from skill depreciation, using ambulance-company workforce data.
International Conference on Machine Learning 2011; author-hosted paper · 2011-03
Method: Contextual-bandit policy-evaluation theory and empirical comparisons; author-hosted abstract and introduction inspected, not the complete proofs or experiment tables.
Logged data reveal rewards for selected actions; changing policy shifts the action mix, and model-only or propensity-only evaluation has different bias/variance failure modes. The paper studies a doubly robust estimator under its assumptions.
Matthew Bidwell / Administrative Science Quarterly · 2011
Method: Personnel records from one US investment-banking employer, 2003–2009; author manuscript.
Entry through internal promotion and external hiring was associated with different initial performance, pay and exit outcomes in the studied employer.
Azoulay, Graff Zivin and Wang · Quarterly Journal of Economics / NBER · 2010-05
Unexpected loss of eminent life scientists is followed by a lasting decline in their collaborators' quality-adjusted publication output; intellectual proximity matters to the spillover.
Google Research; KDD 2010 · 2010
Method: Google account of its experiment infrastructure; Google Research publication page and abstract inspected, not full paper.
The authors describe overlapping experimentation infrastructure and say tools and educational processes were both required to use it effectively.
American Psychologist / American Psychological Association · 2009-09
Method: Integrative theoretical review/adversarial collaboration comparing naturalistic decision making with heuristics-and-biases research; not a new randomized intervention. Inspection: Original journal PDF hosted by a university inspected through abstract, skilled-intuition conditions, feedback/validity discussion, fractionated expertise, and conclusion; not every citation checked.
Skilled intuition requires an environment with learnable valid cues and adequate opportunity to practice and receive useful feedback; subjective confidence alone does not establish skill, and expertise is often task-specific.
The Economic Journal 119(539):1036–1064 · 2009-07
Method: Formal sender–receiver model with endogenous research and verifiable selective disclosure; publisher abstract inspected, not full proof.
Under some assumptions hidden research effort induces extra research and full disclosure to establish honesty, so mandatory disclosure can reduce welfare; other cases feature withheld evidence.
INFORMS Journal on Computing 21(4):599–613 · 2009-05-19
Method: Sequential Bayesian ranking-and-selection theory; publisher abstract and bibliographic metadata inspected, not the full derivation or computational studies.
For a specific correlated-normal belief model, the authors propose a sequential policy that chooses noisy measurements to improve later selection under a fixed measurement budget.
McKinsey Quarterly · 2008-03-01
Method: Official retrospective on the organizational framework.
Organizational effectiveness depends on coordinating interrelated factors, beyond reporting structure alone.
Chip Heath and Dan Heath · 2008
The authors' communication framework emphasizes a clear core, concrete detail, credibility and stories that help people imagine action.
Journal of Political Economy 114(5):956–995 · 2006-10
Method: Formal organization-design model. Primary institutional record, paper introduction, model overview and propositions1–3/communication discussion inspected; appendix proofs not independently audited.
Local adaptation trades off against coordination among specialized tasks. Better communication can make adaptation attractive enough to reduce optimal specialization; organizational direction depends on the configuration of the work.
Garicano & Rossi-Hansberg · NBER Working Paper 11458 · 2005-07
Method: Knowledge-based organizational equilibrium; NBER abstract consulted.
The model joins knowledge acquisition, heterogeneous skills and organizational assignments. It permits interpretations through firms or consulting and referral markets.
Long Range Planning 38(3):299–319 · 2005-06
Method: Authors' research synthesis and organizational framework; publisher abstract and introduction inspected.
The authors distinguish identifying failure, analyzing it and deliberate experimentation. Their framework says technical and social barriers can prevent an observed failure from becoming an organizational lesson.
Long Range Planning 38(3):281–298 · 2005-06
Method: Qualitative study of 14 strategic failures in one large European telecommunications firm; publisher abstract and data-section excerpts inspected.
The studied firm learned little from the 14 failures despite the visibility of those ventures. Failure occurrence alone did not produce useful change in decisions or routines.
Wallace J. Hopp, Eylem Tekin and Mark P. Van Oyen · Management Science · 2004-01-01
Models of serial production compare cross-training choices and dynamic worker coordination; overlapping skill chains can provide robust, efficient flexibility within that setting.
MIT Press (2004) · 2004
Method: Academic monograph. Edition, publisher and year confirmed in library catalogue listings; the description of its parts (fund-raising, investing, exits) comes from the distributor's description via search. The publisher's own page returned an access error; the book itself not read for this check.
The book treats the venture capital cycle as stages: raising a fund from investors, investing it in companies, and exiting, and studies each separately.
Edward P. Lazear / NBER; Journal of Political Economy · 2003-05
Method: Theoretical skill-weights model; NBER abstract and publication record.
Skills that are transferable individually can form combinations valued differently by different firms.
Noah Gans and Yong-Pin Zhou · Operations Research · 2002-12-01
Method: Markov decision model of staffing with random nonstationary service requirements, learning and turnover; publisher abstract consulted.
The authors derive a state-dependent hiring policy and examine when explicitly modeling stochastic learning and turnover matters, including when flexible capacity is costly or unavailable.
The Journal of Finance 57(5):1891–1921 · 2002-10
Method: Theory comparing organizational structures by information generation and capital allocation. Published abstract and May 2000 NBER working-paper record verified.
Decentralization is more attractive when project information is difficult to credibly transmit; hierarchy gains relative advantage when information can be hardened and passed along without cost.
Organization Science / INFORMS · 2002-06-01
Method: Conceptual organizational-learning model deriving testable hypotheses about experience accumulation, articulation, and codification across task conditions. Inspection: Publisher abstract and substantial author/institution-hosted preprint sections (introduction, heterogeneity and ambiguity hypotheses, conclusion) inspected; not every section or cited empirical study.
Zollo and Winter argue that organizational capability evolves through interaction of accumulated experience, knowledge articulation, and codification, with relative value depending on task frequency, heterogeneity, and causal ambiguity; deliberate codification may be more valuable for less frequent, less homogeneous tasks than routine-scale logic suggests.
Harvard Business School Working Paper 02-078 · 2002-05
Method: Formal real-options account of modular design, illustrated through splitting and substitution.
Value depends on technical potential, independent experiment cost and visibility constraints, less the cost of creating the modular architecture.
Avner Bar-Ilan, Agnès Sulem and Alessandro Zanello · Journal of Economic Dynamics and Control · 2002-01
Method: Impulse-control model of irreversible capacity investment under uncertain demand and construction delays; author-institution abstract consulted, DOI 10.1016/S0165-1889(00)00018-X.
Construction delays alter the effect of uncertainty on investment timing and size. The abstract reports that sufficiently long delays can reverse the usual direction in which uncertainty affects investment timing.
Administrative Science Quarterly 46(4):597–621 · 2001-12
Method: Historical analysis of aircraft-engine control systems, developed into an argument about multitechnology firms and integration, with examples from other industries.
The authors distinguish outsourcing activities from outsourcing technological knowledge. Systems integration can require knowledge beyond the components a firm produces, particularly when technologies develop unevenly and product interdependencies are unpredictable.
Journal of Marketing 65(4):16–32 · 2001-10
Method: Competitive-channel model and before/after intervention analysis of one supermarket chain's laundry-detergent category; publisher abstract and author-uploaded article verified.
Retail category management coordinates decisions across brands for category performance. The model and empirical application show that this can raise retail prices while reducing sales; benefits are not automatically shared by all participants.
Edward G. Anderson, Jr. · Management Science · 2001-06-01
Method: Optimal strategic staffing model with nonstationary stochastic demand and apprentice/experienced staff; publisher abstract consulted.
The model balances training costs and delays against meeting changing demand. Its results relate hiring and firing policies to business-cycle duration and training time.
Jennifer Aaker, Verónica Benet-Martínez and Jordi Garolera · Stanford GSB · 2001
Method: Stanford primary abstract inspected; four studies across the United States, Japan and Spain.
The studies identify common and culture-specific aspects of perceived brand personality.
The Journal of Finance 55(6):2537–2564 · 2000-12
Method: Two-tiered agency theory. Journal metadata and abstract verified through RePEc and the DOI record; full proofs not audited.
When division managers can lobby for a larger share, rent-seeking can subvert an internal capital market: allocation then follows bargaining power as well as merit, and stronger divisions can end up subsidizing weaker ones.
Journal of Political Economy 108(5):874–904 · 2000-10
Method: Formal knowledge-allocation theory. Published paper introduction, model assumptions and relevant comparative statics inspected; not a new audit of every appendix proof.
Knowledge specialization can economize on learning common versus unusual problems. Communication consumes specialist time even when the specialist cannot answer. Lower communication costs can reduce frontline knowledge acquisition because referral becomes cheaper.
American Economic Review 90(4):1034–1054 · 2000-09
Method: Empirical analysis of commercial-aircraft production costs. AEA publication metadata and the author's NBER working-paper abstract verified; author-hosted published PDF is available. NBER working paper 7127 dates to May 1999.
The studied cost data favor a learning model in which production experience depreciates over a model based only on cumulative output. Some, but not all, experience transfers between aircraft generations.
Marketing Science 18(3):208–229 · 1999-08-01
Method: Formal model linking category merchandising, store choice and store profits; illustrative estimation using Marsh Supermarkets data. Publisher abstract verified.
A category's accounting contribution can omit its effects on other categories through consumers' store choice. The proposed measure explicitly incorporates these cross-category effects.
Journal of Law, Economics, and Organization 15(1):56–73 · 1999-04
Method: Formal relational-contract model. Author-hosted November1998 manuscript abstract, introduction, model and reneging conditions inspected; published journal metadata checked. No empirical AI effect is estimated.
A boss can retain formal authority while informally delegating decisions. Delegation depends on a self-enforcing relationship because a later intervention may be attractive. Information can change the incentive to respect that arrangement.
Econometrica 67(2):349–374 · 1999-03
Method: Many-agent bandit theory; publisher abstract and bibliographic page inspected, not full derivation.
Publicly observed experimentation makes information a public good; stationary Markov equilibria reflect both free-riding and an encouragement effect from expected future experiments by others.
Daron Acemoglu and Jörn-Steffen Pischke / NBER; Journal of Political Economy · 1998-01
Method: Labor-market theory; NBER abstract and publication record.
Labor-market frictions and wage compression can change an employer’s incentive to finance general training.
The Journal of Finance 52(1):111–133 · 1997-03
Method: Formal theory of headquarters allocation among competing projects. Published abstract and NBER working-paper record verified; NBER version dates to May 1995.
Control rights allow headquarters to move scarce resources between projects. Better selection can create value without increasing the firm's total available capital; the model can favor a focused set of projects.
Journal of Political Economy 105(1):1–29 · 1997-02
Method: Formal organizational theory; publisher and institutional-author abstracts, publication metadata and indexed communication discussion inspected. Full proof not audited.
Formal decision rights and effective control differ. Information acquisition, initiative and communication respond to authority; more agent initiative can involve less principal control.
Jennifer Aaker · Journal of Marketing Research / Stanford GSB · 1997
Method: Stanford primary publication abstract inspected; measurement research on perceived brand personality.
The paper develops a framework for consumer-perceived symbolic brand personality.
The Journal of Finance 51(4):1139–1174 · 1996-09
Method: Formal model of internal capital budgeting under decentralized information and incentive problems. Publisher abstract and bibliographic metadata verified.
Information and incentive problems can generate underinvestment in high-productivity opportunities and overinvestment in low-productivity ones. The appropriate budgeting process depends partly on opportunities and information-transfer technology.
Strategic Management Journal · 1996
Method: Survey of 122 transfers of 38 practices in eight firms; 271 source, recipient and third-party questionnaires; correlational analysis.
Recipient absorptive capacity, causal ambiguity and difficult source-recipient relationships dominated the measured transfer barriers, rather than motivational explanations alone.
The Review of Economic Studies 62(4):541–555 · 1995-10
Method: Adverse-selection credit and refinancing theory; publisher abstract and bibliographic record inspected, not full proof.
Sunk investments can create an ex-post incentive to refinance a project known to be low-quality; decentralized credit can harden the no-refinancing commitment, while placing excessive weight on short-term returns.
William C. Jordan and Stephen C. Graves · Management Science · 1995-04-01
In a production-allocation model with uncertain demand, appropriately connected limited flexibility can capture much of the benefit of complete flexibility.
The Quarterly Journal of Economics 109(4):1125–1156 · 1994-11
Method: Theory of implicit subjective and explicit objective incentives; publisher abstract and NBER working-paper abstract inspected, not full proof.
Subjective and objective performance measures can be complements or substitutes in an ongoing incentive relationship; the feasibility of a promised subjective reward depends in part on the firm's incentive to honour rather than renege.
Journal of Political Economy 100(3):598–614 · 1992-06
Method: Principal–agent theory of imperfect performance measures; publisher abstract inspected, not full proof.
Rewarding a measure that differs from the principal's objective generally fails to produce first-best incentives, even with a risk-neutral agent; the paper includes gaming of measures as an application.
Organization Science / INFORMS · 1991-02-01
Method: Two formal models of organizational learning and competition.
Adaptive processes can refine exploitation faster than exploration, producing short-term effectiveness while undermining longer-term learning.
American Educator / American Federation of Teachers · 1991
Method: Conceptual pedagogical framework with illustrated cases, not a randomized AI or workplace trial. Inspection: Primary 1991 author exposition framing/framework/examples inspected; original 1989 chapter excerpt only, full chapter not read.
The authors' cognitive-apprenticeship framework makes expert reasoning visible through modeling, coaching, scaffolded practice, articulation, reflection, and exploration with fading support.
Administrative Science Quarterly · 1990-03
Method: Theoretical account of learning, organizational communication and R&D investment, with empirical tests of R&D predictions.
Using outside knowledge requires related expertise throughout recipient units. Pages 132–134 explicitly warn that centralized gatekeepers can be ineffective during rapid uncertain change; some overlapping expertise supports cross-functional absorption.
Management Science 36(2):140–154 · 1990-02-01
Method: Empirical analysis using data from multiple industrial organizations; publisher abstract and bibliographic record inspected.
In the studied production settings, acquired knowledge depreciated rapidly; cumulative output overstated its persistence. There was limited evidence of cross-organization transfer, with little benefit from others' learning after own production began.
Avinash Dixit · Journal of Political Economy · 1989-06-01
Method: Theoretical entry/exit model; publisher abstract consulted.
Under stochastic output prices and sunk entry/exit costs, the model produces different entry and exit triggers. The gap makes the current operating state matter.
Annual Review of Sociology, volume 14 · 1988-08
Method: Conceptual synthesis of organizational-learning literature; publisher abstract and bibliographic record verified.
Organizations learn by interpreting experience and incorporating lessons into routines that guide behavior. Organizational memory concerns encoding, retaining and retrieving those lessons despite personnel turnover and the passage of time.
Daniel S. Hamermesh · NBER Working Paper 2572; later American Economic Review · 1988-05
Method: Monthly plant-level evidence on employment adjustment; NBER working-paper abstract consulted.
The study reports discontinuous employment adjustment: small demand shocks can leave employment unchanged, while larger shocks induce jumps. It connects this pattern to the structure of adjustment costs.
American Journal of Sociology 94: S154–S179 · 1988
Method: Formal organizational-economics analysis; publisher abstract and bibliographic details inspected, not the full derivation.
Interested organizational members can have incentives to manipulate private information they supply to decision makers, degrading decisions and diverting effort.
The Review of Economic Studies 52(2):173–191 · 1985-04
Method: Dynamic asymmetric-information planning theory; publisher abstract and bibliographic record inspected, not full proof.
When a planner revises future terms using a firm's observed performance and cannot commit to a revision procedure, the firm may underproduce to avoid a more demanding future schedule.
Journal of Economic Theory 27(2):245–252 · 1982-08
Method: Finite repeated-game theory; publisher abstract and author-hosted opening model inspected, not every proof.
Complete-information finite prisoners' dilemma unravels to stage-game defection, while incomplete information about a committed reciprocal type can sustain cooperation until near the end.
Management Science 28(6):604–620 · 1982-06-01
Method: Formal intrafirm allocation model; publisher abstract and bibliographic metadata inspected, not the complete mathematical derivation.
Divisional productivity is private information; managers value resources because they substitute for costly unobservable effort. Optimal transfer-pricing mechanisms depend on whether resource-production capacity can bind.
Journal of Economic Behavior & Organization · 1982
Method: Economic theory of organizational knowledge, specialized assets and transaction costs.
Economies of scope can justify joint production without proving that it must be organized inside one integrated enterprise; alternative arrangements can share inputs.
Econometrica 49(5):1261–1288 · 1981-09
Method: Sequential project-funding theory. Author-hosted published-paper opening and institutional abstract for the April 1979 MIT report inspected; full mathematical derivation was not available through the browser.
Funding criteria must account for subsequent decisions to review and continue a project using new information, rather than treating investment as a single irreversible approval.
Interfaces / INFORMS · 1974-05-01
Method: Conceptual organization-design framework linking task uncertainty, cognitive limits and information-processing requirements.
Organizational responses include self-contained tasks, information systems and lateral relationships; adding coordination capacity is one response among alternatives.
Communications of the ACM · 1972-12-01
Method: Worked comparison of alternative decompositions of a software design problem.
The benefit of modularization depends on how the boundaries are drawn, not merely on splitting the system into named parts.
Bruce Henderson · Boston Consulting Group · 1970
Method: Original BCG practitioner essay; full text inspected.
The growth–share portfolio connects investment needs and cash generation across a collection of products.
The Annals of Mathematical Statistics 24(2):265–272 · 1953-06
Method: Statistical decision theory; original abstract and bibliographic metadata verified through the mathematical bibliography, while the publisher full text was access-controlled and not inspected.
The original comparison orders experiments by attainable decision risk across decision problems; a more informative experiment can be used to reproduce the decisions available from a less informative one under a common decision problem.